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Would love to hear how a catalog riddled with counterfeits, fake reviews and listing-hijacking is a Customer Obsession. Not trolling, Ex-Amazon so I'm curious

• Spivak 5y ago
  Because you’re focusing on small but visible details that are hard unsolved problems for a company that’s Amazon’s size. If you have the solution to any of these problems you would have a genuinely game-changing business and would be a 100M company selling it to every online marketplace.
  • freeopinion 5y ago
    There you go. You just prioritized size over solving those problems. It is more important to be big than to get it right.
    • ozzythecat 5y ago
      Alternatively, you can try to do both. If this issue was systemic, I imagine it would pose a systemic risk to Amazons business? Presumably it isn’t a systemic issue. (I don’t work in Amazon retail so I don’t know, but I’m trying to frame this logically from a business sense).
  • travoc 5y ago
    These are not small details to be dismissed flippantly. Counterfeits and tainted listings are dangerous, especially considering how many health-related products are sold on Amazon.