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Agreed - Amazon knows who their real customers are and they have leverage over the sellers. It does surprise me though that given that there's a lot of counter

Agreed - Amazon knows who their real customers are and they have leverage over the sellers. It does surprise me though that given that there's a lot of counterfeit junk and scam-like sellers on the site (which is a pretty bad customer experience). You'd think they'd shut that down. In practice it doesn't matter because prime shipping is so much better than any non-amazon option I just deal with that risk (with some exceptions where I'll buy directly from the creator of the product).

thaumasiotes 5y ago
> In practice it doesn't matter because prime shipping is so much better than any non-amazon option I just deal with that risk Really? I'm strongly considering canceling my prime subscription specifically because shipping has gotten so awful. Amazon won't even allow you to select a shipping speed anymore. Pretty much everywhere else on the internet is better.
- fossuser 5y ago
  My recent experience with non-amazon shipping: - Ordered a blanket directly from the blanket maker's website, order details were delayed, no shipping notice, no out of stock notice, order took 4 months to arrive (it was supposed to be a gift). - Ordered some flatware from MOMA was charged and no shipping details updated, I waited six weeks before emailing them - they said the system 'lost the order' I had to have paypal reverse the charges. There are other examples, but generally non-amazon sucks - even in the best of cases it's twice as long and usually expensive. With Amazon I often get two day, next day, or even same day shipping for free. Packages arrive typically well packaged and undamaged and the tracking is really good. If there are any issues they are quick to resolve it.
  - thaumasiotes 5y ago
    > Packages arrive typically well packaged and undamaged That's another thing. Amazon used to ship things in boxes with appropriate padding. Now they're shipping books in manila envelopes, with predictable damage to the book from the tightness of the envelope.
    - fossuser 5y ago
      I wonder if there's regional variation depending on warehouses? I'm in SF and have had pretty good experiences. It's mostly a comparison I'm making to alternatives which I've found to be worse (usually the non-amazon packaging is terrible).
  - JohnFen 5y ago
    None of that is like my most recent interactions with Amazon.
JohnFen 5y ago
> prime shipping is so much better than any non-amazon option This isn't as true as it used to be, and it's getting less true as time goes on.

thaumasiotes 5y ago

> In practice it doesn't matter because prime shipping is so much better than any non-amazon option I just deal with that risk Really? I'm strongly considering canceling my prime subscription specifically because shipping has gotten so awful. Amazon won't even allow you to select a shipping speed anymore. Pretty much everywhere else on the internet is better.

fossuser 5y ago
My recent experience with non-amazon shipping: - Ordered a blanket directly from the blanket maker's website, order details were delayed, no shipping notice, no out of stock notice, order took 4 months to arrive (it was supposed to be a gift). - Ordered some flatware from MOMA was charged and no shipping details updated, I waited six weeks before emailing them - they said the system 'lost the order' I had to have paypal reverse the charges. There are other examples, but generally non-amazon sucks - even in the best of cases it's twice as long and usually expensive. With Amazon I often get two day, next day, or even same day shipping for free. Packages arrive typically well packaged and undamaged and the tracking is really good. If there are any issues they are quick to resolve it.
- thaumasiotes 5y ago
  > Packages arrive typically well packaged and undamaged That's another thing. Amazon used to ship things in boxes with appropriate padding. Now they're shipping books in manila envelopes, with predictable damage to the book from the tightness of the envelope.
  - fossuser 5y ago
    I wonder if there's regional variation depending on warehouses? I'm in SF and have had pretty good experiences. It's mostly a comparison I'm making to alternatives which I've found to be worse (usually the non-amazon packaging is terrible).
- JohnFen 5y ago
  None of that is like my most recent interactions with Amazon.

JohnFen 5y ago

> prime shipping is so much better than any non-amazon option This isn't as true as it used to be, and it's getting less true as time goes on.