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Brilliant! Thank you for doing this! I wish I could send the link to almost every organization whose web sites I have had to endure. If you had offered me a rat

Brilliant! Thank you for doing this! I wish I could send the link to almost every organization whose web sites I have had to endure. If you had offered me a rating pop-up, you would have been the first one I ever use (and gave 5 stars to). Now do one for those horrible CRM messages "Thank you for XXXX. You are very important to us at YYY. Please click here to give us important feedback on your experience." After I bought a new VW from a local dealer, I was getting so many of these "requests" that I called the dealer and told them that I would never buy another car from them again if I got one more of these emails. They stopped.

TeMPOraL 5y ago
> If you had offered me a rating pop-up, you would have been the first one I ever use (and gave 5 stars to). I've recently started to. For example, just last week, my telco's app (that I use because it's the least-hassle way to pay my phone/Internet bills) got 2 stars on Google Play Store, with a comment explaining that the app is fine, except slowish, and constantly nags about rating it on the Play Store.
- heroprotagonist 5y ago
  I usually get the "Bad? Rate on our own feedback page" "Good? Rate on the store" scam.
  - Breza 5y ago
    One popular service took this to its logical extreme. They sent me an email with five different star options to click to rate them. Stars 1-4 took me to a private page to offer feedback about what I didn't like about the service. The 5th star took me to their TrustPilot page. I complained to TrustPilot since that's against their TOS. Not sure if anything came of it.
SilasX 5y ago
>Thank you for doing this! I wish I could send the link to almost every organization whose web sites I have had to endure. Yeah I almost wonder how many of the people responsible for the final UX actually experienced it themselves. Not some debug or dev mode, but what the end user actually deals with. Would they tolerate it? Then how does this stuff persist?

TeMPOraL 5y ago

> If you had offered me a rating pop-up, you would have been the first one I ever use (and gave 5 stars to). I've recently started to. For example, just last week, my telco's app (that I use because it's the least-hassle way to pay my phone/Internet bills) got 2 stars on Google Play Store, with a comment explaining that the app is fine, except slowish, and constantly nags about rating it on the Play Store.

heroprotagonist 5y ago
I usually get the "Bad? Rate on our own feedback page" "Good? Rate on the store" scam.
- Breza 5y ago
  One popular service took this to its logical extreme. They sent me an email with five different star options to click to rate them. Stars 1-4 took me to a private page to offer feedback about what I didn't like about the service. The 5th star took me to their TrustPilot page. I complained to TrustPilot since that's against their TOS. Not sure if anything came of it.

SilasX 5y ago

>Thank you for doing this! I wish I could send the link to almost every organization whose web sites I have had to endure. Yeah I almost wonder how many of the people responsible for the final UX actually experienced it themselves. Not some debug or dev mode, but what the end user actually deals with. Would they tolerate it? Then how does this stuff persist?