What about all of the great things that AirBnB has done for people? Think of the savings travellers have experienced, the revenue people have been able to get f

What about all of the great things that AirBnB has done for people? Think of the savings travellers have experienced, the revenue people have been able to get for empty apartments. On the scale of it, nearly all of AirBnB's users benefit from the experience. So while the founders have made millions and millions of dollars, society in general has also greatly benefited from the service. That's how most industries work; the people who use the service win, as does the company. Value is added. Its horrible that this person's house got ransacked, and maybe the founders handled it poorly, but on the whole they have created a great service that makes "the world a better or more interesting place".