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Started with OpenID supported accounts only as a quickstart on my site. Removed it after a while and replaced it by classic email/password based accounts. Obser
by rauar 15y ago
Started with OpenID supported accounts only as a quickstart on my site. Removed it after a while and replaced it by classic email/password based accounts. Observed issues with broken authentication and people were a bit confused with already being logged in because they were already in their gmail...
Conversions declined however due to the required sign up then which was not necessary before.
- sixtofour 15y agoSo even with the (supposed) confusion over what OpenID is, you still had a conversion advantage. Interesting. Interesting still that with that advantage you chose to go back to tradition, and shed the support issues.
- rauar 15y agoThe feedback regarding came from known users with technical background. I chose clarity and reliability (could not login myself once with my own OpenID) for my long-term users over higher sign-up conversions (OpenID was 2 clicks for login and granting access, now 2 clicks with 4 validated input fields which increases the barrier).