> Airbnb, while pointing out that the incident was the first of its kind out of some 2 million stays booked since the company's founding in 2008 this isn't tru

> Airbnb, while pointing out that the incident was the first of its kind out of some 2 million stays booked since the company's founding in 2008 this isn't true. there was a guy in the Techcrunch comments who said that the same thing happen to him. he also makes reference to two other incidents in another comment. the comment is here: http://techcrunch.com/2011/07/30/how-the-hell-is-this-my-fault/ http://techcrunch.com/2011/07/30/how-the-hell-is-this-my-fau... reproducing the top part of the comment: Something very similar happened to me about 2 months ago. In addition to valuables stolen, the thieves/addicts did thousands of dollars of bizarre damage to my rented home and left it littered with meth pipes. They were identity thieves, too and all my personal information was strewn about. Further investigation of my own led me to evidence that the people were not just thieves but were also dangerous. I too, feared for my own safety and would not stay at my house for some time. I had a similar problem with haphazard communication from people at AirBnB. I gave them multiple opportunities to make me a happy customer to which they did but then retracted their offer after their was miscommunication among the team. Sometimes days went by without hearing from anyone, while I was fear-stricken, totally disoriented, and angry. It was almost the most absurd customer service crisis one could ever imagine. But I am one squeaky wheel, and we eventually found an agreeable solution that I was generally pleased with. I have since both rented my place out and stayed in others' homes from airbnb