this is my argument: take care of your customers. contrary to your statement, it has gotten me somewhere since that is how i built my business. we've made mis

this is my argument: take care of your customers. contrary to your statement, it has gotten me somewhere since that is how i built my business. we've made mistakes and our partners have made mistakes, but we always put the customer's interests first in these situations, regardless of profit or precedent. solutions can be simple. this is one of them.