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Hello. It seems that this Airbnb business model is a bit flawed because it requires a level of trust from customers which cannot be obtained in the world we cu
by realou 15y ago
Hello. It seems that this Airbnb business model is a bit flawed because it requires a level of trust from customers which cannot be obtained in the world we currently live in. How to add trust? many solutions exist.
One such solution could be, for example, to have ALL the rented properties daily cleaned up by Airbnb-hired people (contracted 3rd party companies will be happy to do this in most civilized cities). This would be a cool service the renters would appreciate, and would provide the rentees at least some level of trust their home is not being vandalized.
A concierge service could also help.
I am sure many other ways exits to add Trust to the model. This must become Airbnb's most valuable product feature... This should be considered an important "enabling technology" without which the business cannot survive in the long run.