What's the non-human cost to operate Uber? Server costs, customer service people (maybe?) I'd be interested to see what the breakdown is on how fees collected

What's the non-human cost to operate Uber? Server costs, customer service people (maybe?) I'd be interested to see what the breakdown is on how fees collected are spent. If it is mostly ROI for capital invested then that's the problem. Not a crypto bull, but this would be a great opportunity for a DAO/smart contract. Act as a backend, fees collected go directly to operations. Maybe a diminishing royalty is collected by the creators. Most the time I spend $10 for a five minute ride, and often even see the person before me get dropped off. There's no way that the "ultra cheap" rates being paid couldn't actually provide a decent wage, given that capital isn't chopping off their lions share.