... attempts made, incredibly, OVER THE PHONE! Nothing incredible there - had these attempts been made in writing/email then there would be no arguing about wh

... attempts made, incredibly, OVER THE PHONE! Nothing incredible there - had these attempts been made in writing/email then there would be no arguing about what was/was not said. Lesson: Do your shady dealing in person. Failing that, do it with an unscheduled phone call.