> you should always bias heavily for buy/download over build, That's a good point; I haven't spent much time thinking through this based on the work I've done s

> you should always bias heavily for buy/download over build, That's a good point; I haven't spent much time thinking through this based on the work I've done so far (heavily leaning towards build over buy, with an existing complex internal tool ecosystem). I think I might still push for build (or maintain the ability to heavily customize) for things that are particularly important for areas the company aims to have a strong advantage in/are business critical.