4 ms·

It's a "sub-story" only if you make it to be. What you can do also is not give a shit and not look for debacles, existent or otherwise. I'm more interested in

by mahmud 15y ago

It's a "sub-story" only if you make it to be. What you can do also is not give a shit and not look for debacles, existent or otherwise. I'm more interested in how the issue is resolved, not how it's escalated. Does the women get compensated? what does this mean for the future of online business that, literally, makes its way into our living rooms? will legislation result? new insurance products? etc.

mindcrime 15y ago
I'm more interested in how the issue is resolved, not how it's escalated. Does the women get compensated? what does this mean for the future of online business that, literally, makes its way into our living rooms? will legislation result? new insurance products? etc. I suspect that most, if not all, of us are interested in those things. That doesn't mean one can't also appreciate certain sub elements of the story from other angles. But to be fair, maybe it's still too early and maybe emotions are still too raw (especially since the woman in question still hasn't had this resolved to her satisfaction) for any indulgence in the possibly humorous aspects of this. If so, I was wrong to post my original post, and I and apologize to anyone who is offended.
- kelnos 15y ago
  Agreed. In the end, I want the best resolution possible for EJ, given that something terrible happened to her. But in a more abstract sense, I'm very interested in how AirBnB (as a semi-responsible party) and YC (as a seed investor) handle and respond to the situation. Here on HN we talk a lot about treating your customers well and being as transparent as possible. But something here is amiss. The victim is saying one thing, and the company and investor in that company are saying things that don't quite jive. We may never know where the truth lies exactly, but AirBnB doesn't seem to be handling this very well. Regardless of whether or not AirBnB is legally responsible, they need to step up. Personally I think the best thing for them to do is to just fix the problem. They need to reach out to EJ, and not just in the "what do you need?" sense. They need to just do things for her. She's traumatized and in a very bad, vulnerable state right now. Who wouldn't be? Asking her what she needs is not the best approach, because she likely isn't really sure what she needs. They need to just go right out and help her find a new place to live, and help her replace some of the things she's lost, to the best of their ability. I don't know if PG is checking his facts or is just trusting the AirBnB founders and telling us what he's been told by them, but, frankly, in this case, I don't care what he has to say. The AirBnB founders need to go all out on this, probably accept more responsibility for what happened than they are really responsible for, and just make it right as well as they can. It won't be perfect, but they have to show the community that the community comes first, and AirBnB's bottom line comes second. Because perhaps non-intuitively, putting the community first actually does put their bottom line first. But from what I've read and seen so far, they haven't done that.

by mahmud 15y ago

mindcrime 15y ago

I'm more interested in how the issue is resolved, not how it's escalated. Does the women get compensated? what does this mean for the future of online business that, literally, makes its way into our living rooms? will legislation result? new insurance products? etc. I suspect that most, if not all, of us are interested in those things. That doesn't mean one can't also appreciate certain sub elements of the story from other angles. But to be fair, maybe it's still too early and maybe emotions are still too raw (especially since the woman in question still hasn't had this resolved to her satisfaction) for any indulgence in the possibly humorous aspects of this. If so, I was wrong to post my original post, and I and apologize to anyone who is offended.

kelnos 15y ago
Agreed. In the end, I want the best resolution possible for EJ, given that something terrible happened to her. But in a more abstract sense, I'm very interested in how AirBnB (as a semi-responsible party) and YC (as a seed investor) handle and respond to the situation. Here on HN we talk a lot about treating your customers well and being as transparent as possible. But something here is amiss. The victim is saying one thing, and the company and investor in that company are saying things that don't quite jive. We may never know where the truth lies exactly, but AirBnB doesn't seem to be handling this very well. Regardless of whether or not AirBnB is legally responsible, they need to step up. Personally I think the best thing for them to do is to just fix the problem. They need to reach out to EJ, and not just in the "what do you need?" sense. They need to just do things for her. She's traumatized and in a very bad, vulnerable state right now. Who wouldn't be? Asking her what she needs is not the best approach, because she likely isn't really sure what she needs. They need to just go right out and help her find a new place to live, and help her replace some of the things she's lost, to the best of their ability. I don't know if PG is checking his facts or is just trusting the AirBnB founders and telling us what he's been told by them, but, frankly, in this case, I don't care what he has to say. The AirBnB founders need to go all out on this, probably accept more responsibility for what happened than they are really responsible for, and just make it right as well as they can. It won't be perfect, but they have to show the community that the community comes first, and AirBnB's bottom line comes second. Because perhaps non-intuitively, putting the community first actually does put their bottom line first. But from what I've read and seen so far, they haven't done that.