What seems broken at Google is the iteration process. I'll let more informed others speculate as to why. But I would contrast it with Apple (who seem to spend

What seems broken at Google is the iteration process. I'll let more informed others speculate as to why. But I would contrast it with Apple (who seem to spend much longer in the pre-release baking stage + have a more mature user feedback cycle post-release [for hardware...]) and Amazon (spray and pray + iterate like crazy + a more mature deprecation and support story) and Microsoft (developers, developers, developers [and especially enterprise developers]).