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This looks cool, but I wouldn't use it yet because I have no idea what I'd be getting (this coming from someone who has used the far more expensive usertesting.
by kapilkale 15y ago
This looks cool, but I wouldn't use it yet because I have no idea what I'd be getting (this coming from someone who has used the far more expensive usertesting.com)
My first reaction seeing this is that you've basically hooked up mechanical turk and surveymonkey, and are charging a premium for it. My worry is that the people who review my site are unqualified and will give poor quality feedback.
I'd just like more clarity on the output.
edit: For example, some good information would be "Users will visit your site and write down all of their actions and the reasons they took those actions". The detailed survey concept is vague.
- dshipper 15y agoI totally understand what you're saying. I'll definitely try to give a better example of the feedback that you're actually getting. Thank you for the feedback :)
- kapilkale 15y agoNo problem. I think you're working on something worthwhile. Everyone gets told to take a laptop to a coffeeshop and show their site to people for usability. If this is useful and cost-effective, people will switch.