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Nonsense. Sale of goods act 1979, and the consumer rights act 2015. If the terms of service are acceptable to you at the time you buy, but then they are changed

Nonsense. Sale of goods act 1979, and the consumer rights act 2015. If the terms of service are acceptable to you at the time you buy, but then they are changed to be unacceptable, then the device is not fit for purpose by design, and you can claim a full refund. There is no set time limit on this. Take them to the small claims court if they refuse.

neltnerb 5y ago
... have you ever tried to actually do this? On top of having to deal with, at minimum, going out and buying a new washer drier on my own dime until I win said court case, there's no guarantee you'd win (it's the app ToS, not literally the appliance, correct?) nor that it would ever compensate for your time spent dealing with it. Sure, you might have a good case, but when you're working full time and have a family this is not a good use of your time. It requires a level of committment that I shouldn't have to have in order to fix a unilateral change to the terms I agree to when actually making a literally $2k+ purchase. I can't just float them a loan for $2k to buy replacement equipment while suing them.