I'm asking because often when I talk to people about things they hate, they end up admitting it's not that big of a deal. The annoyance is minor enough they don

I'm asking because often when I talk to people about things they hate, they end up admitting it's not that big of a deal. The annoyance is minor enough they don't look for alternatives or abandon whatever they were doing. The original discussion was about clicking links vs reading and entering the code in sign-up confirmations. The former takes less steps and is easier to complete. Power users with unusual habits might disagree. But if they complete the sign-up anyway, it makes more sense to focus on regular users.