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> As a fun exercise, you could rewrite this list so it sounds helpful and polite rather than rude and egotistical. Okay: ----- Hi! I bet you're super nervous
by raldi 15y ago
> As a fun exercise, you could rewrite this list so it sounds helpful and polite rather than rude and egotistical.
Okay:
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Hi! I bet you're super nervous about meeting me, but please don't be -- I'm just a big dork. And don't take it personally if I'm terse or appear impatient with you. 99% of my time is spent in meetings, so it's extremely helpful if we both skip straight to the point .. or "cut the bullshit", as my grandmother used to say. Here are some other tips:
If you have bad news, please just come right out and tell me immediately. I promise I won't blame the messenger, and I might even know a quick fix. If we have a regularly-scheduled meeting, don't wait for it; interrupt me with time-critical issues. Also, don't be afraid to ask questions or disagree with me; I promise I won't get upset. If, post-meeting, you find yourself regretting not having spoken up or asked a question, come right back and correct that problem. I'm a big follower of the philosophy that there are no stupid questions.
I've found note-taking to be extremely fruitful. Please bring a pen and paper anytime you meet with me; it impresses the heck out of me when someone catches everything the first time and I don't have to repeat myself.
If you have an appointment with me, and I'm in another meeting, go right ahead and interrupt it. Your time is important, too. But be prepared for someone to do this if our meeting runs late.
Often, there's only about five minutes of real content in a meeting. If so, there's no need to stretch it out. I appreciate such micro-meetings. You can foster them by identifying in advance what decision needs to be made and sending it around in advance. And don't be surprised if I make everyone stand.
I don't really like long emails. Instead, consider a micro-meeting, and set an agenda if it's a complicated issue. Then stick to that agenda!
Micro-update emails are great, though. I've found them to be effective for confirming commitments and mutual understanding. This is especially true after a meeting: It's super-helpful to get a (brief!) list of your agreed-upon commitment echoed back to me. I don't always respond to such messages, but I read every one. Oh, and to save time, please skip the greetings, "thank you"s, etc. (You'd be surprised how much time this saves on my phone's "message preview" screen.)
Finally, a few quickies:
* Instead of "It's being worked on", tell me when you expect it will be done. That's what I really want to know.
* List all the options, and tell me which you recommend. This is especially important if you come to me with a problem -- but if you don't have a solution yet, skip this step rather than delaying the news.
* Economic analyses are the best supporting arguments. (I insist on them when money is involved.)
* Don't worry about making reports for me, but if you do, check out the spreadsheets I've made and try to copy their design.
* Don't send me long documents. (Yes, I realize the irony.)
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You might think all the "please"s and other friendly words make my version too fluffy, but it's actually about 500 words shorter than the original.
- joshfraser 15y agoNice job. I like the rewrite 100 times better. I could actually see myself using something like this, but wouldn't consider the original.
- rexreed 15y agoThis is great!
- puredemo 15y agoThis is actually much better. More appealing on practically every level.
- damoncali 15y agoI think it comes off as weak. I don't want suggestions if they are really orders.
- laughinghan 15y agoAn order is merely a suggestion backed up by a penalty for failing to comply. You always have the "option" of disobeying orders. The difference between phrasing things as suggestions instead of orders is you sound like someone people want to work with instead of someone who needs to "check your ego at the door".
- damoncali 15y agoI disagree. If someone says they would prefer I take notes, I will say "no thanks, it gets in the way of my listening." If they say "you must take notes - it's part of the job". I will do it, and suffer the extra brain-load (possibly while looking for a new job). If someone means "you must" and says "you might think about", then it's just weak. It frustrates everyone.
- ZoFreX 15y agoI agree that it changes the meaning, but I think it changes it for the better. I mean, if you can honestly do your job and never ask this guy the same question twice without taking notes, then it really is a suggestion. If he's trying to solve the problem of people asking him things twice, then there's no obvious problem with you not taking notes if you still meet that requirement.