3 ms·
What's crazy is there is so much straight pure scam crap on the internet the FTC does nothing about. I mean, stuff that is obvious consumer harm. In my case I t
by narag 5y ago
What's crazy is there is so much straight pure scam crap on the internet the FTC does nothing about. I mean, stuff that is obvious consumer harm. In my case I tried to cancel a subscription 30 days in advance recently (nearly 1K per year).
These situations are solved with regulation. But not the regular kind of regulation, but one that forces business of a certain type to have simpler procedures for actions like canceling, procedures that also keep a public record that some authorities can readily inspect and do instant arbitration.
It's possible to make it work. Once there is no incentive for the companies to stall your cancelation or complaints, they suddenly lose interest and use their resources to do productive work. How do I know it works? I've seen it in action for the last decade or two: if you want to change mobile providers (in Spain, not sure about the USA) you just start a suscription with the new one. The former receives the notification and you don't even need to deal with them, except for one call offering you a counter-proposal.
A similar system could be implemented for many other suscriptions services.