We don't have a lot of evidence, so it makes sense to be tentative. But both sides are saying the same thing: she was offered, in her own words, "emotional and

We don't have a lot of evidence, so it makes sense to be tentative. But both sides are saying the same thing: she was offered, in her own words, "emotional and financial" support. Yes, Airbnb needs to make changes, but focusing only on how they handle her individual case for the moment: how is this not an adequate response? Clearly she isn't lying. I don't believe Airbnb is lying either. But there is a possibility she is framing her situation differently now that there is a near-religious fervor throughout the Internet. Now she's saying they aren't helping her, that they haven't been helpful. While in fact it's evidently true they haven't put her in a new apartment and furnished it as promised, do we know this is because they failed to make good on their promise or because she turned them down or never followed up with them on that offer? We can't know.