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> Did the team ship on time or not? If you force people to meet a metric, they will. Features will be cut left and right and quality will suffer when shipping
by deegles 5y ago
> Did the team ship on time or not?
If you force people to meet a metric, they will. Features will be cut left and right and quality will suffer when shipping is the only goal. A story as old as time itself.
- aplummer 5y agoYeah and also in a significant amount of cases, the real job is expectation management around downstream dependencies and timeline. Arguably the only true metric is "was anyone surprised at the engineering deliverable in time and quality" IMO.
- sharatsc 5y agoExactly. https://www.psychologytoday.com/us/blog/machiavellians-gulling-the-rubes/202010/the-cobra-effect-no-loophole-goes-unexploited https://www.psychologytoday.com/us/blog/machiavellians-gulli...