In fact it makes one question whether or not to have a conversation. Meaning, do I want to even do business this way? Will they treat me that same way as a cu

In fact it makes one question whether or not to have a conversation. Meaning, do I want to even do business this way? Will they treat me that same way as a customer? I get the vibe, I do. But if you really want to help businesses (B2B in your post), then you have to make it business friendly. Startups are a business and I suspect that is your market. But that rough approach may give you trouble expanding beyond that market.