First of all congrats on the $1m ARR! Does sound familiar, even with less than 20 people.. I think a product manager like person might help in this situation.

First of all congrats on the $1m ARR! Does sound familiar, even with less than 20 people.. I think a product manager like person might help in this situation. Basically someone (on your team/or new hire) that understands both business and tech and has enough buy-in and trust from everyone to facilitate the communication between the silos and get everyone on the same page. Besides managing, filtering, and pushing back on feature requests, they can create a solid product strategy so everyone can focus on achieving the same goals instead of just building features. It's not perse a position of wielding power, more negotiating, balancing objectives and finding ways to keep things moving in the right direction. But yeah, it's hard, scaling software development is not easy. But well, as long as you keep trying things you will find ways forward. Good luck!