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You gave them your bank account login credentials and you didn't think it was strange?
by poopsmithe 5y ago
You gave them your bank account login credentials and you didn't think it was strange?
- smnrchrds 5y agoPlaid has designed the screens to resemble each bank's login screen. They essentially phish people. I, as a tech-savvy person, noticed something was up when I saw the URL didn't match my bank's. But most people would put in their password, thinking they are logging into their bank's website, and would be none the wiser.
- phoenixy1 5y agoOK, I work at Plaid and I feel like I have to jump in here -- while it's true that we've iterated on the Plaid Link UI over time and it hasn't always looked like it does now, you can see what the login screen currently looks like here: https://plaid.com/plaid-link/ https://plaid.com/plaid-link/ and here: https://plaid.com/demo/ https://plaid.com/demo/ IMO it does clearly tell end users that they are connecting to Plaid.
- smnrchrds 5y agoSo some good finally came from that TD lawsuit. The last time I saw a Plaid login in a service I use, it was a definite phishing screen. It's good that you have moved away from phishing people, but it doesn't change the fact that a) you phished them for years, and b) you still do not in any way warn them that if they use your service it 'voids the warranty', so if their account gets hacked (not necessarily through Plaid), they will be SOL.
- xibalba 5y agoAs another HNer responded: cred screens are given the appearance of being your financial institution, so I assumed an api auth token being issued after “logging in” with the institution. Still, shame on me for not inspecting more closely.