Even if you don't believe they are nice guys...do you really think they are so dumb... Of course not. I'm not even sure what I said to imply either of those.

Even if you don't believe they are nice guys...do you really think they are so dumb... Of course not. I'm not even sure what I said to imply either of those. The story Arrington wrote yesterday about Airbnb not offering to help was bullshit. I never read the Arrington story. I was just responding to EJ's blog. From the beginning they offered to pay to get her a new place and new stuff, and do whatever else she wanted. Great! Sounds like Airbnb is several steps ahead of most of us here on hn. We just never realized it. What I meant in grandparent: Difficult situations like this one are also often great opportunities to make things better and learn. This one is a doozy. Looking forward to learning from its resolution.