It is so insane to me how people keep putting the burden of understanding the capabilities and limits of a computer and engineering system on consumers, who are

It is so insane to me how people keep putting the burden of understanding the capabilities and limits of a computer and engineering system on consumers, who aren’t engineering or computer experts, and not putting the burden on the company full of engineers and computer experts to properly and adequately inform the consumer. Or the burden of consumers, that are not legally trained in any way, of having a full understanding the implications of legal matters, and not the company with a staff of lawyers, in properly and adequately explaining it.