And then the managers that cut cost jump up or over the ladder out of the department, and the next person deals with the smoking wreck of the situation, and the

And then the managers that cut cost jump up or over the ladder out of the department, and the next person deals with the smoking wreck of the situation, and they insource everything again. Then two years later, the cycle repeats. The counterpart of this is that initially, the outsourcing group brings their A-team to bear, in order to win the deal. Those folks are generally as good as the people that they replaced. Six months later, those top operators are shifted to the next deal, and the C-team takes over, and then churn and attrition reduces it to a D or F team in short order.