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Like every other part of Google support, there aren't any google employees actually involved. "Diamond Product Expert" is just a tag a community user can earn b
by squeaky-clean 5y ago
Like every other part of Google support, there aren't any google employees actually involved. "Diamond Product Expert" is just a tag a community user can earn by getting enough points.
- godelski 5y agoI'm not sure how that makes things better. In fact, I think it makes things worse. You're letting random people that are self described experts? That's a great way to create a toxic environment. Every single place I've gone to that has a "community support" that actual employees rarely or never visit has been extremely toxic and unhelpful. They create feedback loops for this toxicity and "in crowd."
- JasonFruit 5y agoThat, to me, is precisely the problem.