I think this is a shakedown, even if it occurred as EJ said. Renting one's own living space to someone sight unseen is absurdly naive. It is incumbent upon the

I think this is a shakedown, even if it occurred as EJ said. Renting one's own living space to someone sight unseen is absurdly naive. It is incumbent upon the owner of the property to protect his own. Hotels do it, B&Bs do it, but EJ did not. That is sheer stupidity. There should have been someone to meet the renter and to monitor their stay. The relationships here are business relationships and there are certain minimal precautions one should take. EJ took none. I don't believe she is justified in insisting that Airbnb fix everything. She learned a lesson (and luckily, so did many others vicariously). A normal person would stand up, clean up and learn. A nutball would get a lawyer (and eventually lose). Also, doesn't she have insurance? Although I would imagine that most policies would not cover renting one's dwelling to a complete stranger sight unseen without a special rider ("hotel insurance" maybe). Finally EJ might look at her property's deed restrictions. Is she allowed to run a business at her residence? Is she allowed to rent her home? Is she required by the state or city to to pay a "hotel tax", a "business registration fee", etc.? EJ may be in violation of any number of municipal and state laws.