Could you be more specific? Having a non-confrontational conversation to get what you need and figuring out how to reduce the dependency on a key employee are p

Could you be more specific? Having a non-confrontational conversation to get what you need and figuring out how to reduce the dependency on a key employee are pretty obvious tactics. If there's anything "bad" about this advice, it's that adopting the detached attitude necessary for such conversations is hard when you are stressed about the situation yourself. My coping mechanism is to be relentlessly positive that things will work out but that clearly does not work for everyone. (Including me, sometimes.)