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I think the real problem is that too many people are all in on believing that the blogger's version of events are 100% accurate. Please note I am not saying she
by mattdeboard 15y ago
I think the real problem is that too many people are all in on believing that the blogger's version of events are 100% accurate. Please note I am not saying she's lying, omitting or otherwise distorting the truth -- only providing her perspective on the relationship between herself and AirBnB. Just for the record, I also think AirBnB has utterly fumbled the ball here.
However, I don't think this type of tone is appropriate. If you review my comment history, I am firmly on the side of AirBnB sucking it up and making this right. Unfortunately, this is starting to smell like a witch hunt.
- mikecaron 15y agoWhatever happened to "the customer is always right?"
- puredemo 15y agoThe customer is definitely not always right. But this one is very convincing.
- vacri 15y agoThe best comment I heard on that slogan was from a businessman whose name I unfortunately forgot. It went along the lines of "The customer in not always right, that's nonsense. The customer does have a right to be heard."