Awful customer service and PR failure on Airbnb's part, they should be ashamed. Not only did they NOT do anything to help this poor woman but they lied about i

Awful customer service and PR failure on Airbnb's part, they should be ashamed. Not only did they NOT do anything to help this poor woman but they lied about it for positive PR and asked her to remove/edit the blog? Wow, that's about as low as it gets.