The point he mentions about the possible issue arising out of the reviewer not utilizing the app through the VoiceOver features is well-taken, but I don't under

The point he mentions about the possible issue arising out of the reviewer not utilizing the app through the VoiceOver features is well-taken, but I don't understand why that could not be resolved with a more verbose explanation for a sighted reviewer of what the issue was. Giving Apple THE MOST (and in this case, I think, excessive) benefit of the doubt here, one could say that their perspective is that the app should "work" for all users, so an experience that essentially breaks down with no real feedback for a "sighted" user could be taken as being broken, even if they are actually not the target user.