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Don't you think the CEO has to worry about the people he's paying? Who knows what their burn rate is; that funding could have been a life or death event, and in
by Klinky 15y ago
Don't you think the CEO has to worry about the people he's paying? Who knows what their burn rate is; that funding could have been a life or death event, and in the event of death then a bunch more unemployed people would be hitting the streets.
Well, how bad is bad PR? Their service has this major flaw that your home can get royally trashed & there is no backup. If they let this stand AS-IS, all it's going to take is a couple news networks to pickup on the dangers of social housing & down the toilet a lot of their potential customers go.
And that wouldn't help anyone, least of all this woman.
AirBnB existing & doing nothing isn't any better than AirBnB not existing and being unable to do anything. Why should she really care about their livelihood if they don't seem to really care about her livelihood?
AirBnB reported this to the police. They said they had someone in custody. What more do you want them to do? Go after them like Dirty Harry?
Recoup her losses or at least make an effort to. Then instigate a plan to cover their asses the next time this happens, because if they continue as a service this probably will happen more often. If they are going to leave the homeowners wholly responsible for any damages without offering some sort of insurance or protection, then they're going to remain niche & their word is as good as dog poo. "Yeah, we provide a safe way to do this, we just won't guarantee it, because that's not really exactly true."
Dollars to donuts this woman is planning a lawsuit and looking for a payday. Not against the drug addicts who trashed her apartment, but against AirBnB. She rents out a room to people she's never met in person and then acts surprised when sometimes it goes wrong.
So AirBnB has a flawed business model. They can't vet people properly, their word is not guaranteed. Why should I ever trust AirBnB again? Let's play roulette with my housing.
A pedestrian is hit by a DUI driver, does he sue or blame Honda? No?
Terrible analogy. If Honda advertised that their cars were safe, but in some cases under normal operation their cars had catastrophic failure despite the owner not doing anything out of the ordinary, then yes, Honda would have a major issue on their hands.
You seem to be pointing at how EJ was a fool for lending her house out to strangers, which just so happens to be the business model for AirBnB. So if she is stupid, what does that make AirBnB? "Social Housing For Stupid People", could win a lot of customer's with that slogan.
I am not down entirely on AirBnB, but when I first heard of them I thought "ehh, sounds risky, what happens if someone trashes your place?" Well now I know what happens & it ain't pretty.
- Aqua_Geek 15y agoIf Honda advertised that their cars were safe, but in some cases under normal operation their cars had catastrophic failure despite the owner not doing anything out of the ordinary, then yes, Honda would have a major issue on their hands. If you look at the advertising for cars, it's always along the lines of safer instead of safe. A LOT of lawyer-hours went into protecting them from exactly this scenario.
- AlexandrB 15y agoBut recall the Toyota "brakes not working" debacle from a year ago. Even if there are no assurances of safety in the marketing, people expect their cars to be safe under normal conditions. Breaking that implicit contract is still very expensive in both PR and money.