4 ms·

Dang, Webex is still that bad for you? Is it because you're using company's instances where it's more locked down and they're on older code? I know it's not p

by wsinks 5y ago

Dang, Webex is still that bad for you? Is it because you're using company's instances where it's more locked down and they're on older code? I know it's not perfect, but it's pretty reliable for me (and full disclosure, I work for a different subsidiary of Cisco - but I also try to be pretty critical of it since I'm close to it) I don't use Zoom a ton, but I've experienced what feels like a similar amount of sluggishness and AV issues as I have on Webex. At this point I know I'm a bit too close to have a useful anecdote, I'm just surprised that Webex is still put in the same group as Teams / Hangouts / GTM. Again, not trying to sway you, just understand a bit better.

oritron 5y ago
I found Webex to be quite a lot worse than Zoom in my limited experience. I attended a few IEEE presentations hosted on the platform. Audio didn't connect smoothly and needed a few restarts. The talk was constantly interrupted by a chiming noise whenever a person joined or left the meeting. I remember finding a configuration setting for this but the hosts didn't see my message (another bad feature), as this was a meeting-wide setting rather than a client one. Even if it were configurable per-user, that chime turned on is an unexpected and intrusive default setting. Beyond that, I couldn't see the presented content in full-screen. There was a lot of junk in the form of perpetual UI elements for the "fullscreen mode". These seemed like pretty fundamental misses for the platform to make.
- echlebek 5y ago
  I attended a webex earlier this year and I found the experience was far better than Zoom. The audio and video quality was better, and also the presentation controls were much more sophisticated.
- illiac786 5y ago
  this entry beep is a typical example of security vs. usability. The entry beep is meant for everyone to know if someone joined, even if they have joined using a phone only. It is also configurable. I think it was a huge mistake from cisco to make it a default though, the security benefit is too small. In the latest version is is now automatically disabled after 25 participants I believe, so they heard the feedback (took their time though).

by wsinks 5y ago

oritron 5y ago

I found Webex to be quite a lot worse than Zoom in my limited experience. I attended a few IEEE presentations hosted on the platform. Audio didn't connect smoothly and needed a few restarts. The talk was constantly interrupted by a chiming noise whenever a person joined or left the meeting. I remember finding a configuration setting for this but the hosts didn't see my message (another bad feature), as this was a meeting-wide setting rather than a client one. Even if it were configurable per-user, that chime turned on is an unexpected and intrusive default setting. Beyond that, I couldn't see the presented content in full-screen. There was a lot of junk in the form of perpetual UI elements for the "fullscreen mode". These seemed like pretty fundamental misses for the platform to make.

echlebek 5y ago
I attended a webex earlier this year and I found the experience was far better than Zoom. The audio and video quality was better, and also the presentation controls were much more sophisticated.
illiac786 5y ago
this entry beep is a typical example of security vs. usability. The entry beep is meant for everyone to know if someone joined, even if they have joined using a phone only. It is also configurable. I think it was a huge mistake from cisco to make it a default though, the security benefit is too small. In the latest version is is now automatically disabled after 25 participants I believe, so they heard the feedback (took their time though).