In fact, they could've turned their until then awesome goodwill into MORE goodwill and karma by really going out of their way to help her. Things like put her i

In fact, they could've turned their until then awesome goodwill into MORE goodwill and karma by really going out of their way to help her. Things like put her into a hotel until her place is livable again, setup credit monitoring ASAP, etc. Whatever they would've had to pony up as expenses, it would've been way cheaper than what they're implicitely paying now.