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Spotify's Android app is of very poor quality. Search is just so basic, you can not have any typos whatsoever. There is no proper history function. Say you st

Spotify's Android app is of very poor quality. Search is just so basic, you can not have any typos whatsoever. There is no proper history function. Say you start a radio, it only remembers that you started a radio but if you come back to it you probably will not have the same songs. Connectivity is piss poor. If you lost connection you will have to restart the app otherwise you won't be able to use search. While this is about the native desktop client, I assume it has similar problems so the argument that it is only a couple milliseconds of latency doesn't hold up. Their UX is the worst I've ever had to deal with in a music app.

gmassman 5y ago
It's true. I'm sad to see how far downhill Spotify's UX has slid on all fronts, but especially native. They are also suffering significantly on the customer service end. I asked for a data dump months ago and haven't gotten anything more than an automated "we're working on it" in May.
vxNsr 5y ago
You know what’s fascinating, I find these same things so annoying and also use it less because of that… but crucially I still pay for it. So in essence I’m their best customer. I pay and I don’t use it. All streaming platforms operate like gyms, they want the most paying customers who forget they even pay for the service and don’t really use it. I’m guessing someone in Spotify’s marketing dept or user retention came up with an algo that determined the features/bugs that would make the service just bad enough that it’s still usable (and thus worth paying for) but too annoying to use too often.
- jack_pp 5y ago
  Yeah i still pay for it too even though I mostly use youtube music now which is much better in my opinion. I'll go ahead and cancel it because of this thread.
jamil7 5y ago
The iOS client isn’t much better, it seems as if they’ve given up on decent offline support all together.
ryosuke 5y ago
I've had the same exact experience. You lose connection once and there's no way to get back to your music without restarting the app. The iOS version is better but still not amazing.
rightbyte 5y ago
> Search is just so basic, you can not have any typos whatsoever. I'd rather have queries for exactly what I type then Google's irrelevant "never gonna let you down" answers.
bradstewart 5y ago
The most irritating thing to me is the constant shuffling of the menu. I'm sure they're running some sort of A/B test, but every update seems to randomly moving the menus around for no apparent reason.

gmassman 5y ago

It's true. I'm sad to see how far downhill Spotify's UX has slid on all fronts, but especially native. They are also suffering significantly on the customer service end. I asked for a data dump months ago and haven't gotten anything more than an automated "we're working on it" in May.

vxNsr 5y ago

You know what’s fascinating, I find these same things so annoying and also use it less because of that… but crucially I still pay for it. So in essence I’m their best customer. I pay and I don’t use it. All streaming platforms operate like gyms, they want the most paying customers who forget they even pay for the service and don’t really use it. I’m guessing someone in Spotify’s marketing dept or user retention came up with an algo that determined the features/bugs that would make the service just bad enough that it’s still usable (and thus worth paying for) but too annoying to use too often.

jack_pp 5y ago
Yeah i still pay for it too even though I mostly use youtube music now which is much better in my opinion. I'll go ahead and cancel it because of this thread.

jamil7 5y ago

The iOS client isn’t much better, it seems as if they’ve given up on decent offline support all together.

ryosuke 5y ago

I've had the same exact experience. You lose connection once and there's no way to get back to your music without restarting the app. The iOS version is better but still not amazing.

rightbyte 5y ago

> Search is just so basic, you can not have any typos whatsoever. I'd rather have queries for exactly what I type then Google's irrelevant "never gonna let you down" answers.

bradstewart 5y ago

The most irritating thing to me is the constant shuffling of the menu. I'm sure they're running some sort of A/B test, but every update seems to randomly moving the menus around for no apparent reason.