4 ms·

That does suck. What about canceling the credit card?

by fouc 5y ago

dylan604 5y ago
Depends on how sophisticated the company one is subscribed is. Let's take Netflix for an example. As a service to you to not miss out and get your account suspended, they will assume you have "forgotten" to update the service with your new card information. Surely, you wouldn't get a new card and not update them, right? So, again, as a service for you, they will contact card issuers to see if you have a new number and automatically start billing that new card. All without you having to lift a finger.
- alisonkisk 5y ago
  To be fair, Netflix will also stop charging you if you, you know, click the unsubscribe button in the app.
  - dylan604 5y ago
    I wasn't really trying to highlight Netflix as a company, but that there's a service that can be used to "ensure" that people stay subscribed. However, I don't give damn who you are. If I did not personally provide you my credit card information, I did not give you permission to use it. If I did not remember to update my info, then shut down my account and make it obvious. What ever this service is, it needs to go away.
    - qzw 5y ago
      The only service I can think of where I'd want them not to cancel my account is a domain registrar.
      - dylan604 5y ago
        Yeah, so cancel was the wrong word. Suspend. Domain registars send out many many notices that domains are expiring. Even when one has expired, there is a definite grace period. I have benefittted from that grace period on occassions. To outright cancel an account would be bad.
- Wowfunhappy 5y ago
  I’m pretty sure this is standard practice? I’m not a fan of auto-renewing subscriptions period (which is why I don’t use them—I always cancel immediately after signing up—), but tying the end of your subscription to when your credit card happens to expire doesn’t make any sense, and likely is annoying for most people.
- fouc 5y ago
  I was thinking more along the lines of disposable/virtual credit card numbers..
jasonjayr 5y ago
If you cancel the card to stop one subscription, or chargeback, you risk losing your whole Apple account and any and all purchases.
mthoms 5y ago
I didn't need to cancel the card because they did refund the money (and cancel the subscription) after speaking with a few reps. I'll give them credit for that, but I feel like they use the fact that chargebacks are easy to make themselves feel better about all the dark patterns.

That does suck. What about canceling the credit card?

by fouc 5y ago

That does suck. What about canceling the credit card?

Depends on how sophisticated the company one is subscribed is. Let's take Netflix for an example. As a service to you to not miss out and get your account suspended, they will assume you have "forgotten" to update the service with your new card information. Surely, you wouldn't get a new card and not update them, right? So, again, as a service for you, they will contact card issuers to see if you have a new number and automatically start billing that new card. All without you having to lift a finger.

alisonkisk 5y ago
To be fair, Netflix will also stop charging you if you, you know, click the unsubscribe button in the app.
- dylan604 5y ago
  I wasn't really trying to highlight Netflix as a company, but that there's a service that can be used to "ensure" that people stay subscribed. However, I don't give damn who you are. If I did not personally provide you my credit card information, I did not give you permission to use it. If I did not remember to update my info, then shut down my account and make it obvious. What ever this service is, it needs to go away.
  - qzw 5y ago
    The only service I can think of where I'd want them not to cancel my account is a domain registrar.
    - dylan604 5y ago
      Yeah, so cancel was the wrong word. Suspend. Domain registars send out many many notices that domains are expiring. Even when one has expired, there is a definite grace period. I have benefittted from that grace period on occassions. To outright cancel an account would be bad.
Wowfunhappy 5y ago
I’m pretty sure this is standard practice? I’m not a fan of auto-renewing subscriptions period (which is why I don’t use them—I always cancel immediately after signing up—), but tying the end of your subscription to when your credit card happens to expire doesn’t make any sense, and likely is annoying for most people.
fouc 5y ago
I was thinking more along the lines of disposable/virtual credit card numbers..

jasonjayr 5y ago

If you cancel the card to stop one subscription, or chargeback, you risk losing your whole Apple account and any and all purchases.

mthoms 5y ago

I didn't need to cancel the card because they did refund the money (and cancel the subscription) after speaking with a few reps. I'll give them credit for that, but I feel like they use the fact that chargebacks are easy to make themselves feel better about all the dark patterns.