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"Gmail and Hotmail would still mark my emails as spam whenever they felt like it. Sometimes, even for emails that were a reply to an email coming from their own
by rsync 5y ago
"Gmail and Hotmail would still mark my emails as spam whenever they felt like it. Sometimes, even for emails that were a reply to an email coming from their own servers. I almost lost a client because of that once. Maybe it was because of the IP range (I was in a cheap Scaleway server)?"
Like you, I have properly set up DKIM and SPF and blah blah.
I also have a 12 year "clean" IP from he.net.
Sometimes gmail will mark something I send as spam that is, like yours, a reply to their user and is a recipient that I have a years long history of corresponding with.
That's frustrating but what really makes me angry is that there is no indication given that this occurs. Why can't google send a proper bounce or warning message ... or even an error code that I could at least see in my logs ?
In the arms race between spammers and (providers) are error indications exploited in some way ?
Or is google just being lazy ?
- arximboldi 5y agoThat's so frustrating. The biggest AI company in the world and their anti-spam system is so stupid? Really lowers your expectations on state of the art tech.
- gambler 5y agoThey're not stupid. It's part of a sophisticated long-term strategy. They deliberately make things complicated to maintain so that you give up and use their services. This strategy is working. Many small and mid-sized businesses today gave up on email maintenance altogether and outsourced it to either Google or Microsoft. Many individuals end up using Gmail, because it seems more "reliable" now that so many other people are on Gmail.
- rsync 5y agoFrom my cold, dead hands ...
- lytefm 5y agoI have a similar impression from dealing with deliverability issues. Relevant providers usually just require a few days of sending legit mail and occasionally asking to be unblocked, but there seems to be no chance getting into the inbox on GMail and Outlook with a "too low" sending volume. If it wasn't for regulations, I would have already given up and switched to GMail.