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Commercial Support is more CYA for the people implementing technology, not a realistic way to get actual support It is way to shift blame, and responsibility
by syshum 5y ago
Commercial Support is more CYA for the people implementing technology, not a realistic way to get actual support
It is way to shift blame, and responsibility
- jeremyjh 5y agoIt is often used for that purpose, but I've opened cases with Microsoft premier support that led to a patch. Premier support is expensive but worthwhile in my experience.