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"But we make so many cupcakes, it is 'literally impossible' for us to be able to make sure each one is glass free" ... is what some people in this thread defend

"But we make so many cupcakes, it is 'literally impossible' for us to be able to make sure each one is glass free" ... is what some people in this thread defending Google seem to think.

thrdbndndn 5y ago
Tell me exactly how any large-scale user-generated content platform can eliminate it especially if you consider user report "unpaid labor"? What about you just reply to my other comment directly to you with some rationale instead bad-mouthing somewhere else like a coward?
- Nextgrid 5y ago
  > how any large-scale user-generated content platform can eliminate it Give an incentive to people to not break the rules. Make accounts cost money, etc. At the moment spam or similar abuse is virtually consequence-free for the spammer. If accounts were paid then there becomes a real monetary downside in having your account banned because of spam. Silicon Valley loves to pretend like this is an unsolvable problem, but in reality the forums from the good old days somehow managed to keep abuse mostly at bay despite often operating with no budget and unpaid volunteers as moderators. Finally, if you can't build a platform resilient to abuse, the answer is to not build it instead of building it and letting it pollute the world and be a risk to everyone else. In this particular case the abuse is quite tame but there are other more serious problems mentioned elsewhere in this thread such as scammers using Google Maps as a free lead generator.
  - emodendroket 5y ago
    > in reality the forums from the good old days somehow managed to keep abuse mostly at bay despite often operating with no budget and unpaid volunteers as moderators. Someone's got rose-colored glasses on.
  - thrdbndndn 5y ago
    The scale of "forums from the good old days" is much smaller by a few orders of magnitude, and even that suffers badly from the eternal september problem once the population rises. >the answer is to not build it I think this is also OP's main point, which I particularly don't agree with. The current state of GMaps community with whatever levels of moderation Google put into is a net positive experience for its users. So no, not building it would actually make it worse. And the bad actors are not "bad enough" to the point that is analogous with glass shards in cupcakes. But again it's subjective so you're entitled to your opinion.
    - Nextgrid 5y ago
      I agree, they are smaller. But if you can't scale them safely then keeping them small is an appropriate solution until a better one becomes available. > The current state of GMaps community with whatever levels of moderation Google put into is a net positive experience for its users. I'm not advocating against GMaps entirely, but this feature which apparently allows people to upload pictures in bad taste could go, or at the very least be reworked to make it clear to the users that this is unmoderated/poorly unmoderated and that there might be distasteful stuff in there. At the moment, the platforms put lots of effort to present themselves as safe spaces when in reality they aren't. At the very least, they could be honest about it and let their users make their own decision as to whether to view the content.

"But we make so many cupcakes, it is 'literally impossible' for us to be able to make sure each one is glass free" ... is what some people in this thread defending Google seem to think.

thrdbndndn 5y ago

Tell me exactly how any large-scale user-generated content platform can eliminate it especially if you consider user report "unpaid labor"? What about you just reply to my other comment directly to you with some rationale instead bad-mouthing somewhere else like a coward?

Nextgrid 5y ago
> how any large-scale user-generated content platform can eliminate it Give an incentive to people to not break the rules. Make accounts cost money, etc. At the moment spam or similar abuse is virtually consequence-free for the spammer. If accounts were paid then there becomes a real monetary downside in having your account banned because of spam. Silicon Valley loves to pretend like this is an unsolvable problem, but in reality the forums from the good old days somehow managed to keep abuse mostly at bay despite often operating with no budget and unpaid volunteers as moderators. Finally, if you can't build a platform resilient to abuse, the answer is to not build it instead of building it and letting it pollute the world and be a risk to everyone else. In this particular case the abuse is quite tame but there are other more serious problems mentioned elsewhere in this thread such as scammers using Google Maps as a free lead generator.
- emodendroket 5y ago
  > in reality the forums from the good old days somehow managed to keep abuse mostly at bay despite often operating with no budget and unpaid volunteers as moderators. Someone's got rose-colored glasses on.
- thrdbndndn 5y ago
  The scale of "forums from the good old days" is much smaller by a few orders of magnitude, and even that suffers badly from the eternal september problem once the population rises. >the answer is to not build it I think this is also OP's main point, which I particularly don't agree with. The current state of GMaps community with whatever levels of moderation Google put into is a net positive experience for its users. So no, not building it would actually make it worse. And the bad actors are not "bad enough" to the point that is analogous with glass shards in cupcakes. But again it's subjective so you're entitled to your opinion.
  - Nextgrid 5y ago
    I agree, they are smaller. But if you can't scale them safely then keeping them small is an appropriate solution until a better one becomes available. > The current state of GMaps community with whatever levels of moderation Google put into is a net positive experience for its users. I'm not advocating against GMaps entirely, but this feature which apparently allows people to upload pictures in bad taste could go, or at the very least be reworked to make it clear to the users that this is unmoderated/poorly unmoderated and that there might be distasteful stuff in there. At the moment, the platforms put lots of effort to present themselves as safe spaces when in reality they aren't. At the very least, they could be honest about it and let their users make their own decision as to whether to view the content.