4 ms·

I actually have an X280 in my hand. The reason why wanted it was so I would get 5 years of international warranty on it. Turns out most countries don't actually

I actually have an X280 in my hand. The reason why wanted it was so I would get 5 years of international warranty on it. Turns out most countries don't actually accept the accidental damage coverage from another country(I paid about $600-$700 in coverage, so for the first 3 years it's no better than an AppleCare, which is international as well). Also when I wanted to switch it for an X1C because the new ones came out while I was waiting for the stock to arrive(and well they shipped me the wrong model without LTE). They wanted to charge me 15% restocking fee not only on the device, but also on Tax and Insurance. Currently my touchpad randomly dies when the device goes into sleep. I suspect it's related to some recent firmware update that happened. The amazing premium Lenovo warranty that everyone talks about must have been before my time. But given that I want international coverage, I really don't know what options I have. Currently it seems better to just buy a framework laptop, save my money on the insurance and just pay for parts as I go.

sam_lowry_ 5y ago
For $600-700 you can get a backup laptop.
- unraveller 5y ago
  Dell lets you pay $100 for a "long-life" one-year extended warranty battery when new batteries are, you guessed it, $100. It's actually the exact same battery your laptop normally comes with only this one refuses to quick charge even after the warranty period is over, no matter if its done low cycles.
freemint 5y ago
The same problem touchpad issue also exists on my Lenovo L380 Yoga. I don't think it is due to firmware issues as the problem existed with the original and the replacement motherboard. I had two repairs done and a good experience. One time a fan and one time a motherboard replacement. Both times the Lenovo comes to you service promised dates were a day off. This was due to a regional holyday they could have scheduled for.
- rjzzleep 5y ago
  The reason why i think it might be firmware(not the touchpad firmware) is that it was working happily for 2 years and i just recently booted into windows to do some flashing(not firmware, just rockchip firmware) and lenovo vantage decided to upgrade.
  - freemint 5y ago
    MHH maybe you are right. I can't exactly say when it started with my touchpad. Is your https://xkcd.com/243 https://xkcd.com/243 also affected? Are the buttons of the mouse pad also affected?
    - rjzzleep 5y ago
      Touchpoint seems to be affected too, but starts working again when I suspend and resume. Buttons as well. The thing that doesn't recover at all is the touchpad itself. Although I have also had cases where none recovered. How was it for yours?
      - freemint 5y ago
        I don't remember if the xkcd://243 is affected but I think so. Touchpad buttons are also affected. However the digitizer pen works, I don't know if it charges though.

sam_lowry_ 5y ago

For $600-700 you can get a backup laptop.

unraveller 5y ago
Dell lets you pay $100 for a "long-life" one-year extended warranty battery when new batteries are, you guessed it, $100. It's actually the exact same battery your laptop normally comes with only this one refuses to quick charge even after the warranty period is over, no matter if its done low cycles.

freemint 5y ago

The same problem touchpad issue also exists on my Lenovo L380 Yoga. I don't think it is due to firmware issues as the problem existed with the original and the replacement motherboard. I had two repairs done and a good experience. One time a fan and one time a motherboard replacement. Both times the Lenovo comes to you service promised dates were a day off. This was due to a regional holyday they could have scheduled for.

rjzzleep 5y ago
The reason why i think it might be firmware(not the touchpad firmware) is that it was working happily for 2 years and i just recently booted into windows to do some flashing(not firmware, just rockchip firmware) and lenovo vantage decided to upgrade.
- freemint 5y ago
  MHH maybe you are right. I can't exactly say when it started with my touchpad. Is your https://xkcd.com/243 https://xkcd.com/243 also affected? Are the buttons of the mouse pad also affected?
  - rjzzleep 5y ago
    Touchpoint seems to be affected too, but starts working again when I suspend and resume. Buttons as well. The thing that doesn't recover at all is the touchpad itself. Although I have also had cases where none recovered. How was it for yours?
    - freemint 5y ago
      I don't remember if the xkcd://243 is affected but I think so. Touchpad buttons are also affected. However the digitizer pen works, I don't know if it charges though.