3 ms·
I almost agreed with you until you used the pejorative “scatterbrained”. I think the explanation is “asymmetry”. It’s simply easier to make a request, than it
by doctor_eval 5y ago
I almost agreed with you until you used the pejorative “scatterbrained”. I think the explanation is “asymmetry”.
It’s simply easier to make a request, than it is to resolve it. The cost of filing an issue is greater than the cost of resolving it.
This is why schemes like “you can only file your top 3 issues” make sense. Forcing the end user to prioritise their top issues - and to manage the ones that don’t make the cut - distributes the triage work more fairly.
We have a job to do too and it’s a waste of developers time to force us to guess what’s important to an end user. That’s their job.
- throwawayboise 5y agoThe people I'm thinking about are actually scatterbrained. They read about something new -- squirrel!! -- ask for it and then they forget they asked. When the requests are completed they never use what they asked for. The social vs. market perspectives are interesting though, I had not thought about framing requests in this way, and I'm going to try to keep that in mind in the future.