Not where I work. QA are the ones who first look at all reported issues. They see if they can replicate the reported issue. If they can’t they contact the repor

Not where I work. QA are the ones who first look at all reported issues. They see if they can replicate the reported issue. If they can’t they contact the reporter and try to figure out why they can’t replicate it. Once they can replicate it they write up the ticket with replication steps and add it to the backlog to be assigned out in a sprint. They attend all meetings and explain the issues. Once the developer thinks they have fixed the issue they send it back to QA to verify it is fixed. Then QA reaches out to the person that reported the issue to tell the about the resolution.