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The word “closed” doesn’t mean problem solved. It actually can legitimately mean the problem is ignored: we closed the case because nobody cared anymore.
by temp8964 5y ago
The word “closed” doesn’t mean problem solved. It actually can legitimately mean the problem is ignored: we closed the case because nobody cared anymore.
- ummonk 5y agoThat shouldn’t happen because people will continue to report the bug and open duplicate issues. Instead, it should be tagged with something like “won’t fix”.
- jfrunyon 5y agoIf someone reopens the bug or opens another bug, that is an indication that someone still cares.
- meepmorp 5y agoWONTFIX means the developer won't fix the bug. If you still care about it, fix it yourself or pay someone to do it for you; you're not entitled to unpaid support from 3rd parties, even if you ask nicely.
- jfrunyon 5y agoPlease look at the context of my comment. ummonk suggested that developers should tag closed bugs with wontfix, even if they were only closed because no one cared (rather than because they don't want to fix it).
- Joeri 5y agoWon’t fix can be such a trap as well because it doesn’t make the problem go away but signals to the users “we don’t care so go away”. The issue that pushed me off of android was tagged as wontfix, and doesn’t seem to be solved despite a decade of users complaining android is literally costing them money: https://issuetracker.google.com/issues/36907469?pli=1 https://issuetracker.google.com/issues/36907469?pli=1