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The affected users didn't bother to check if the issue was solved for five years. I think it is fine to close it
by mrighele 5y ago
The affected users didn't bother to check if the issue was solved for five years. I think it is fine to close it
- bombcar 5y agoOr they gave up checking and moved on, but the bug is still affecting others (who do not know how or don't bother to report) - some of whom may also just move on.
- ramphastidae 5y agoI disagree. The affected users completed their responsibility of filing a ticket, and if triage is done correctly, they should rely to the issue status or comments for updates. The alternative of having issue creators regularly ping the assignee for status updates via comments seems unproductive for both the creator and assignee.