I may be the person you are thinking of. I don’t think I ever ‘frequently’ broke the site guidelines, but I definitely don’t do it much these days, and it’s al

I may be the person you are thinking of. I don’t think I ever ‘frequently’ broke the site guidelines, but I definitely don’t do it much these days, and it’s always a mistake when I do. With regard to the conflict dynamics - I agree, although the amplification isn’t necessarily bad. Also I think with regard to the ‘deeper truth’, often it’s not so much ‘deeper’ as simpler. In this case for example, people strongly dislike being distrusted - it might well be a genetic disposition since it is a crucial part of our social psychology, and Apple is making a mistake by ignoring that. This isn’t about people not trusting Apple. It’s about people not feeling trusted by Apple. Perhaps that counts as deeper, but there isn’t much to say about it - it’s not a loud sounding insight, and so all of the other arguments get built up as a way of amplifying that signal.