Sure, I just mean to say that a person calling the urgent line because someone may have accidentally pocketed a key and the homeowner is concerned, is reasonab

Sure, I just mean to say that a person calling the urgent line because someone may have accidentally pocketed a key and the homeowner is concerned, is reasonable. That should be investigated. But the guy calling with a police report on his entire place being completely trashed? The calls for the support staff to have a Bat-Phone to someone at a very high level, if not the top.