The thing I genuinely don't understand, and I really hope a 1P employee can answer for me, if it's true that 97% of your customers are subscription and have onl

The thing I genuinely don't understand, and I really hope a 1P employee can answer for me, if it's true that 97% of your customers are subscription and have online vaults, why not just leave the other 3% alone? We pay for your service, we love it, why not reward that? It's not like maintaining standalone licenses and local vault storage is hard, it's already there. Just maintain it.