I spend quite a lot of time discussing requirements and changes with end users. Because we work across multiple sites it used to take time to organise a meeting

I spend quite a lot of time discussing requirements and changes with end users. Because we work across multiple sites it used to take time to organise a meeting needed people could attend. Now we can have shorter, more focussed and timely meetings over video. People who don't need or want to be at a site can join from home. The org already had video conferencing between larger meeting rooms but few people could use it efficiently and there were no support staff on hand.