Oh I wish avoiding code cleanup was the worst of it. I've seen people totally ignore the most easily fixable bugs. Everyone knew what they were and how to fix t

Oh I wish avoiding code cleanup was the worst of it. I've seen people totally ignore the most easily fixable bugs. Everyone knew what they were and how to fix them, but no one wants to be that person who spent time working on the bug that was only affecting 5% of users if it meant that any of the bugs that were affecting 95% of users were even a day later. Ignoring the ROI, the fact you even need to have that conversation adds cost. Where it becomes more insidious is in planning for broader efforts, where even the ROI is nebulous. People seem hesitant to invest in experimenting to estimate ROI, which limits the topics and questions teams even bother to ask and gives a very skewed, short-sighted view to management.